You’ve been in an injury or your car has experienced some cosmetic/structural damage because of bad ride out. Either way, you want the dents, dings and scratches fixed as soon as opportunity. Entrusting your prize vehicle to the first auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have very best interest at heart.
Take for instance current “Sierra Vista Herald” news report declaring, “Auto repair shops to be witnessed.” Seems Arizona’s new attorney general is putting a sting operation into effect in new york state that will “determine if those in the business of car repair are increasingly honest with their target market.”
What prompted the fact that such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that their cars require expensive add-on services when they really don’t. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them in with a lowball estimate.
In light of situations like these, it’s it is no wonder recognition is being passed out by the Better Business Bureau and other watchdog organizations to auto body repair services that get their customers’ best interests on your mind. Recently, EMC Publishers reported that a “Local auto repair shop [had been] recognized by BBB for its health.”
The auto repair shop was selected by a “panel of judges containing business and community leaders” who investigated business practices and anecdotal customer service stories to choose a visit. Honest and integrity in all areas of business by the auto repair service provider secured the win.
One of the methods the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective should be getting you back within road quickly and when using the confidence that your vehicle has been restored on the complete satisfaction. ICAR Gold class certification also makes sure that your auto repair technicians have obtained the highest credentials in the industry to get the job done right.
Another way in which the auto repair service walked away with the honor was getting the time promote to its customers, in plain, non-technical language, what repairs their car needed and what options were available these. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative material. Watch out for auto body shops that use knock-offs or cheap imitations but ask you for just slightly compared to a competitor naturally committed to the real deal and backs it up with a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off by the auto repair look. A reputable car body team focuses on by taking your stress out of your process with focus on detail from quote, to insurance agency document approvals, up through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777